Privacy Policy

Last updated: 16-10-2024

NorthPoll.app ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you use our Software as a Service (SaaS) platform for creating, managing, and distributing online forms (the "Service"). By accessing or using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you register for an account or use our Service, we may collect personal information such as your name, email address, and payment information. Personal information is collected only when you provide it to us voluntarily.

b. Poll Data

As part of the Service, you may create and distribute Polls that collect information from respondents ("Poll Data"). This data may include personal information provided by the respondents. NorthPoll.app acts as a processor for this data, and you, as the user, act as the data controller.

c. Automatically Collected Information

We may automatically collect certain information about your device and usage patterns when you interact with our Service. This includes your IP address, browser type, operating system, and pages you visit. We use cookies and similar tracking technologies to collect this information.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service.
  • Process your transactions and manage your account.
  • Improve and personalize your experience with the Service.
  • Communicate with you, including sending updates, offers, and service-related announcements.
  • Monitor and analyze usage to ensure the security and integrity of the Service.
  • Comply with legal obligations.

3. How We Share Your Information

NorthPoll.app does not sell your personal information. However, we may share your information in the following situations:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data storage, or analytics. These providers are bound by confidentiality agreements and may only use your information for the purposes for which it was shared.
  • With Legal Authorities: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
  • In Business Transfers: If NorthPoll.app is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Your Data Ownership and Responsibilities

As the user, you own the Poll Data that you collect using our Service. NorthPoll.app only processes this data on your behalf and according to your instructions. You are responsible for ensuring that your use of the Service complies with applicable data protection laws, including informing your poll respondents of how their data will be used.

5. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information and Poll Data from unauthorized access, disclosure, or loss. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain personal information and Poll Data for as long as necessary to provide the Service to you and comply with our legal obligations. You may delete your account or specific Polls at any time, and we will delete the associated data unless we are required to retain it for legal purposes.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete your personal information.
  • The right to object to or restrict the processing of your information.
  • The right to data portability.
  • The right to withdraw consent where consent was given.

To exercise any of these rights, please contact us at the details provided below. We may ask you to verify your identity before processing your request.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the new Privacy Policy on our website or by sending you an email. Your continued use of the Service following any changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

NorthPoll.app
New Delhi, India
connect[at]designthingy.co